Cookie Policy

What cookies are

Cookies are small files stored by your browser. We also use closely related technologies — local storage and session storage — which work in a similar way. In this policy "cookies" covers all of them.

Categories we use

We do not use advertising or cross-site tracking cookies, and we do not allow third parties to use cookies on the Platform to build advertising profiles of students.

• Strictly necessary: keep you signed in, secure your session, remember your role and selected subject, protect forms against abuse, and remember cookie choices. The Platform cannot function without these, so they are set without consent.
• Functional: remember preferences such as theme, calculator mode, last-opened paper and dashboard layout. Losing these degrades the experience but not core access.
• Analytics and performance: help us understand which pages and features are used, and diagnose errors, so we can improve the service. Where required by local law these are set only after you consent.
• Error monitoring: capture technical diagnostics when something breaks so we can fix it.

Third-party cookies

Some cookies are set by the providers that make the Platform work — our hosting and authentication provider, our error-monitoring provider and, where you sign in with a third-party account, that provider. They act on our instructions for the purposes described above.

How long cookies last

Session cookies are deleted when you close your browser. Persistent cookies remain for a set period — typically from a few days for preferences up to twelve months for authentication and analytics identifiers — or until you delete them.

Managing cookies

Where a consent banner is shown, you can accept or reject non-essential categories and change your choice at any time from the same control. You can also block or delete cookies in your browser settings. Blocking strictly necessary cookies will prevent you from signing in or saving work.

Children and cookies

For child users, this policy prohibits targeted advertising and unrelated behavioural tracking or profiling. When the relevant DPDP child-processing provisions apply, any exception must meet the exact conditions notified in law; calling a service educational is not a blanket exemption. Mandatory overseas cookie and children's-privacy protections continue to apply where relevant. We do not claim that age verification or child-specific cookie enforcement has been independently audited.

India — Digital Personal Data Protection framework ↗

Changes to this document

We review this document when the Platform, the law or our practices change. The effective date identifies this version. Material changes affecting your rights will be notified through email or an in-app notice. Changes do not retrospectively remove accrued rights or replace consent where fresh consent is required; a privacy-policy update is not itself consent to a new processing purpose.

How to contact us

Write to support@mathsgradeup.com or to our business/contact address: SelexIQ Education Private Limited, D 61, Galaxy Apartment, Sector 43, Gurugram, Haryana, India. Please include the account email and the nature of your request, but do not send passwords, verification codes or unnecessary identity documents. For privacy or consumer complaints, use the subject "Privacy grievance" or "Consumer grievance".

For consumer grievances covered by the Consumer Protection (E-Commerce) Rules, 2020, we will acknowledge the complaint within 48 hours and redress it within 1 month of receipt. Information-processing grievances covered by the SPDI Rules, 2011 must also be redressed expeditiously within one month. Any shorter applicable deadline takes precedence. Urgent safeguarding reports must also be made to the appropriate authorities. This support channel does not represent that a statutory Grievance Officer or Data Protection Officer has been designated.